Privacy policy
Pawstock Privacy Policy
Last updated: 15 October 2025
At Pawstock (ABN 77 656 485 245), we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase through our website www.pawstock.com.au.
1. Information We Collect
When you use our website or purchase from us, we may collect the following information:
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Personal details: your name, billing and shipping address, email address, and phone number.
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Payment details: processed securely through our trusted payment providers. Pawstock does not store credit card information.
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Order details: products purchased, order dates, and purchase history.
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Technical information: IP address, browser type, cookies, and browsing activity to help us improve site performance and user experience.
2. How We Use Your Information
We collect and use your personal information to:
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Process and deliver your orders.
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Communicate with you regarding your purchases, deliveries, or customer support enquiries.
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Improve our website, products, and services.
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Send marketing or promotional content (only if you have opted in).
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Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited data with trusted service providers who assist us in operating our business, such as:
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Shipping and logistics partners (for order delivery).
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Payment processors (for secure payments).
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IT or marketing support providers (for website maintenance and analytics).
We may also disclose your information if required by law, regulation, or court order.
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather anonymous usage analytics.
You can choose to disable cookies through your browser settings; however, this may affect some site functionality.
5. Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send occasional emails about new products, offers, or promotions.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
6. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.
Our website uses SSL encryption and secure payment gateways to safeguard your information during transmission.
7. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request correction or deletion of your information.
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Withdraw consent for marketing communications.
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Pawstock
📧 Email: pawstockau@gmail.com
🌐 Website: www.pawstock.com.au
📍 Address: 10 Underwood Drive, Donvale VIC 3111, Australia
ABN: 77 656 485 245